Patient Services Officer

GenesisCare

Adelaide, Australia
Patient appointment booking and confirmation
Billing and receipting at appointments
Managing patient records and data entry
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world

Job Summary

  • At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
  • In this patient-facing position, you will play a key role in delivering administrative support to both clients and staff, while maintaining a professional, caring, and approachable manner in a dynamic healthcare environment.
  • Benefits of joining our team include great work/life balance with no late nights or weekends, a thriving close-knit culture, and access to discounts and award-winning development programs.

Matching Summary

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Skills & Requirements

Must-have

  • Patient appointment booking and confirmation
  • Billing and receipting at appointments
  • Managing patient records and data entry
  • Excellent customer service skills
  • Ability to handle high volume patient inquiries
  • Strong communication skills

Nice-to-have

  • Previous medical industry experience
  • Knowledge of Medicare billing systems
  • Ability to adapt in fast-paced environment
  • Team collaboration skills
  • High attention to detail
  • Flexible work approach

Key Requirements

  • 12-month full-time contract
  • Experience in patient care or customer service
  • Knowledge of patient billing systems and Medicare mechanisms
  • Strong organisational skills
  • Ability to work across multiple clinic sites in Adelaide

Work Rights

Not specified

Tailored Resume

Cover Letter