Staff It Analyst I - Itsm/it Change Management Analyst

893

Block 23, Arizona, United States
Competitive salaries; ownership stake in compyny; ...
Not specified
3+ years related experience
Bachelor's degree required
1+ years itsm change management
The Staff IT Analyst I role focuses on ITSM and Change Management at Western Alliance Bank, where the candidate will lead process reviews, facilitate discussions with stakeholders, and improve operational metrics. The position requires a minimum of three years of relevant experience, a bachelor's degree, and specific knowledge in ITSM practices. The role offers competitive benefits, including a 401k matching program and tuition assistance

Job Summary

  • This role leads activities to review current processes and metrics to support operational effectiveness and identify opportunities for business strategy acceleration.
  • The position focuses primarily on the IT Change Management practice while overseeing Problem, Incident, Knowledge, and Configuration Management.
  • Candidates will leverage risk management experience from large financial institutions to ensure adherence to WAB requirements and regulatory standards.

Matching Summary

Match Score: 75

The Staff IT Analyst I role focuses on ITSM and Change Management at Western Alliance Bank, where the candidate will lead process reviews, facilitate discussions with stakeholders, and improve operational metrics. The position requires a minimum of three years of relevant experience, a bachelor's degree, and specific knowledge in ITSM practices. The role offers competitive benefits, including a 401k matching program and tuition assistance.

Salary

Competitive salaries; Ownership stake in company; Medical, dental, 401k matching, tuition assistance

Skills & Requirements

Must-have

  • 3+ years related experience
  • Bachelor's degree required
  • 1+ years ITSM Change Management
  • Process and data analysis skills
  • Microsoft Office and diagramming software

Nice-to-have

  • Financial Services or Banking knowledge
  • Regulatory compliance understanding
  • Risk management experience
  • Strong written communication skills
  • Ability to manage competing priorities

Key Requirements

  • 3+ years of related experience
  • Bachelor's degree in related field
  • 1+ years hands-on ITSM Change Management
  • Intermediate to advanced process analysis
  • Intermediate Microsoft Office and Visio/Lucid

Work Rights

Not specified

Tailored Resume

Cover Letter