Claims Analyst Ll

American International Group, Inc. (AIG)

Mexico City, Mexico
Investigate and evaluate complex claims
Analyze policy provisions and documentation
Negotiate settlements with stakeholders
The primary purpose of the job is to investigate, evaluate, negotiate and settle the most complex of the AIG Complex Claims cases by collecting and analyzing data according to policy application and/or contract provisions

Job Summary

  • The primary purpose of the job is to investigate, evaluate, negotiate and settle the most complex of the AIG Complex Claims cases by collecting and analyzing data according to policy application and/or contract provisions.
  • AIG is a leading global insurance organization committed to making a positive difference for colleagues and communities through Volunteer Time Off and Matching Grants Programs.
  • The employee will handle a monthly average of 45 new claims and 135 outstanding claims while ensuring timely service and accurate financial control through consistent reserve discipline.

Matching Summary

The primary purpose of the job is to investigate, evaluate, negotiate and settle the most complex of the AIG Complex Claims cases by collecting and analyzing data according to policy application and/or contract provisions.

Skills & Requirements

Must-have

  • Investigate and evaluate complex claims
  • Analyze policy provisions and documentation
  • Negotiate settlements with stakeholders
  • Manage monthly claim volume of 45 new and 135 outstanding
  • Determine subrogation opportunities and fraud potential

Nice-to-have

  • Experience adjusting lower level complexity claims
  • Ability to prioritize and multi-task effectively
  • Proficiency in Desk Management and phone etiquette
  • Commitment to continuous improvement via QA reviews
  • Strong verbal and written communication skills

Key Requirements

  • Experience adjusting lower level complexity claims
  • Acquiring adjuster licenses or related may be required
  • Basic knowledge of legal/regulatory requirements
  • Proficiency in computer systems and diary management

Work Rights

Not specified

Tailored Resume

Cover Letter