Client Operations Analyst

TP ICAP

Taguig City, Philippines
Hybrid
Client email analysis and response
Outage logging and analysis
Client communication for projects
TP ICAP operates at the heart of the world’s financial, energy and commodities markets, acting as professional intermediaries

Job Summary

  • TP ICAP operates at the heart of the world’s financial, energy and commodities markets, acting as professional intermediaries.
  • Job duties include ownership of client emails, outage analysis, client communication for migrations and outages, and SLA compliance reporting.
  • The company fosters an inclusive culture where diverse people with different perspectives and skills work together.

Matching Summary

TP ICAP operates at the heart of the world’s financial, energy and commodities markets, acting as professional intermediaries.

Skills & Requirements

Must-have

  • Client email analysis and response
  • Outage logging and analysis
  • Client communication for projects
  • SLA metrics inspection and reporting
  • Client relationship management
  • Bloomberg and Refinitiv familiarity

Nice-to-have

  • Aptitude for financial markets
  • Work calmly under pressure
  • Inclusivity and diverse perspectives
  • Honesty, Integrity, and Excellence

Key Requirements

  • IDB or Market Data experience recommended

Work Rights

Not specified

Tailored Resume

Cover Letter