PwC is seeking an Associate Application Support Engineer for its Managed Services team, focusing on providing second-line support for enterprise applications within the financial services sector. The role emphasizes incident management, operational support, and collaboration with other technical teams to ensure service stability and meet client SLAs
Job Summary
The Level 2 Application Support Engineer provides second-line support for business-critical enterprise applications.
You will act as the primary owner for application incidents and perform triage to restore services.
This role emphasizes collaboration with Level 3 teams and adherence to ITIL-aligned processes.
Matching Summary
Match Score: 85
PwC is seeking an Associate Application Support Engineer for its Managed Services team, focusing on providing second-line support for enterprise applications within the financial services sector. The role emphasizes incident management, operational support, and collaboration with other technical teams to ensure service stability and meet client SLAs.
Skills & Requirements
Must-have
2-3 years of application support experience
Strong troubleshooting and analytical skills
Experience with ITIL concepts
Nice-to-have
Ability to adapt to fast-paced environments
Commitment to continuous improvement
Clear communication skills for stakeholders
Key Requirements
Bachelor's degree in Computer Science or related discipline