Managed Service Noc Engineer

Equinix Inc.

Fully remote
South-south backhaul fiber monitoring
24/7 shift work availability
Trouble ticketing system usage
The Managed Service NOC Engineer will be responsible for South-South backhaul and access fiber monitoring, reporting, and first level troubleshooting

Job Summary

  • The Managed Service NOC Engineer will be responsible for South-South backhaul and access fiber monitoring, reporting, and first level troubleshooting.
  • This role requires responding to network alerts, diagnosing incidents, and ensuring all customer SLAs are met within defined timelines.
  • Equinix offers a culture where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Matching Summary

The Managed Service NOC Engineer will be responsible for South-South backhaul and access fiber monitoring, reporting, and first level troubleshooting.

Skills & Requirements

Must-have

  • South-South backhaul fiber monitoring
  • 24/7 shift work availability
  • Trouble ticketing system usage
  • Customer access request handling
  • Remote hands request tracking

Nice-to-have

  • Strong technical documentation skills
  • Flexible approach to problem solving
  • Active willingness to learn new skills
  • Ability to prioritize faults effectively

Key Requirements

  • BSc or HND Engineering degree
  • At least 5 years relevant work experience
  • Willingness to undertake shift work for 24/7 support

Work Rights

Not specified

Tailored Resume

Cover Letter