Apprentice, Client Operations Crm Tech

S&P Global Market Intelligence

Crm and support functionality
User acceptance testing
Client interaction monitoring
As an Apprentice, Application Associate in Client Operations you will participate in project and application management duties to improve our internal tools and external client experience

Job Summary

  • As an Apprentice, Application Associate in Client Operations you will participate in project and application management duties to improve our internal tools and external client experience.
  • Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
  • Our benefits include Health & Wellness, Flexible Downtime, Continuous Learning, Invest in Your Future, and Family Friendly Perks.

Matching Summary

As an Apprentice, Application Associate in Client Operations you will participate in project and application management duties to improve our internal tools and external client experience.

Skills & Requirements

Must-have

  • CRM and support functionality
  • User Acceptance Testing
  • Client interaction monitoring
  • MS Office skills
  • Strong Excel skills
  • Problem identification and solving

Nice-to-have

  • LEAN mindset
  • Curiosity and shared belief
  • Spirit of discovery
  • Collaborate in close partnership

Key Requirements

  • Undergraduate degree or certification
  • 1-2 years customer service experience
  • Salesforce end user experience
  • Strong quantitative, analytical, and interpretive skills
  • Excellent oral and written communication skills
  • Strong organization and prioritization skills

Work Rights

Not specified

Tailored Resume

Cover Letter