Workflow Delivery Specialist

NBN

**
Deep telecommunications experience
Construction-related operational processes
Fast-paced high-volume settings
** NBN is seeking a Workflow Delivery Specialist to enhance the efficiency and performance of its Maintenance and Customer Program Delivery team. The role focuses on managing incoming work requests, optimizing resource allocation, and ensuring quality service delivery across national programs. **

Job Summary

  • This role supports the integrity and performance of critical national programs by guiding the assessment, triage, and allocation of incoming work.
  • The position requires creating well-scoped work requests, monitoring progress across multiple programs, and nurturing strong relationships with internal teams and delivery partners.
  • nbn offers equal employment opportunities, great training, true flexible working arrangements, and a commitment to an inclusive workplace culture.

Matching Summary

Match Score: 75

** NBN is seeking a Workflow Delivery Specialist to enhance the efficiency and performance of its Maintenance and Customer Program Delivery team. The role focuses on managing incoming work requests, optimizing resource allocation, and ensuring quality service delivery across national programs. **

Skills & Requirements

Must-have

  • Deep telecommunications experience
  • Construction-related operational processes
  • Fast-paced high-volume settings
  • Field services experience
  • GIS tools familiarity

Nice-to-have

  • Requestor team tracking experience
  • Budget monitoring and spending analysis
  • Calm judgement balancing competing priorities
  • Collaborative mindset with stakeholders
  • Proactive risk identification approach

Key Requirements

  • Full working rights in Australia required

Work Rights

Must have full working rights in Australia

Tailored Resume

Cover Letter