Manager- Service

Kone Corporation

Not specified; not specified; not specified
Lead maintenance operations teams
Ensure employee and end-user safety
Drive customer satisfaction initiatives
The role is accountable for leading maintenance operations while ensuring the highest level of safety for employees and end-users without compromise

Job Summary

  • The role is accountable for leading maintenance operations while ensuring the highest level of safety for employees and end-users without compromise.
  • Candidates must drive the deployment of KONE Way initiatives and manage individual target setting and action planning through the Field Operations Management Model.
  • The position involves actively working with customers to win business and coaching supervisors and technicians to be customer centric throughout the contract lifecycle.

Matching Summary

The role is accountable for leading maintenance operations while ensuring the highest level of safety for employees and end-users without compromise.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Lead maintenance operations teams
  • Ensure employee and end-user safety
  • Drive customer satisfaction initiatives
  • Manage sales targets and invoicing
  • Conduct regular field audits
  • Implement KONE Way initiatives

Nice-to-have

  • Strong coaching and mentoring skills
  • Customer-centric mindset
  • Employee engagement focus
  • Collaborative working culture
  • Ethical business practices

Key Requirements

  • Experience in operations management
  • Leadership of maintenance teams
  • Sales target management experience
  • Safety audit and compliance knowledge
  • Performance review and coaching capability

Work Rights

Not specified

Tailored Resume

Cover Letter