Complex Motor Claims Team Manager

AIG

Manchester, United Kingdom
Complex motor claims handling
Team leadership and motivation
Stakeholder collaboration
Lead a team of UK Casualty Motor Claims Adjusters, ensuring operational, service, and technical excellence while promoting AIG’s core values

Job Summary

  • Lead a team of UK Casualty Motor Claims Adjusters, ensuring operational, service, and technical excellence while promoting AIG’s core values.
  • Manage a team handling Third Party Property Damage Motor Claims, credit hire, and bodily injury claims, focusing on performance against strategic goals and talent development.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development, valuing in-person collaboration.

Matching Summary

Lead a team of UK Casualty Motor Claims Adjusters, ensuring operational, service, and technical excellence while promoting AIG’s core values.

Skills & Requirements

Must-have

  • Complex Motor Claims Handling
  • Team Leadership and Motivation
  • Stakeholder Collaboration
  • Operational Controls and Governance
  • Customer Service Excellence
  • Technical Claims Judgement

Nice-to-have

  • Continuous Improvement Culture
  • Talent Development and Feedback
  • Proactive Problem Solving
  • Empathy and Efficiency

Key Requirements

  • Sound technical knowledge of Casualty Motor claims
  • Experience handling claims up to $500,000 USD
  • Excellent knowledge of Pre-Action Protocols for Motor Claims
  • Legislative/statutory framework governing motor claims
  • Experience in leading and motivating teams
  • Strong organisational skills

Work Rights

Not specified

Tailored Resume

Cover Letter