Base: $18ph; bonus/equity: not specified; benefits...
Not specified
Engaging and informative tours
Highest service and professionalism standards
Visitor safety
The Tour Guide position at Highmark Stadium, operated by ASML, involves leading engaging tours while providing exceptional customer service and ensuring visitor safety. Candidates should possess relevant customer service experience, strong communication skills, and the ability to memorize scripted information. The role is set to support the new stadium opening in the 2026 NFL season
Job Summary
As a Tour Guide, you will be responsible for creating memorable guest experiences by delivering engaging, informative tours of Highmark Stadium.
To meet the high expectations associated with Legends Global and the Buffalo Bills, it is imperative that service and professionalism of the highest standards are administered daily by each employee associated with the tour department.
Join us as we remember the past, while looking forward to the future.
Matching Summary
Match Score: 75
The Tour Guide position at Highmark Stadium, operated by ASML, involves leading engaging tours while providing exceptional customer service and ensuring visitor safety. Candidates should possess relevant customer service experience, strong communication skills, and the ability to memorize scripted information. The role is set to support the new stadium opening in the 2026 NFL season.
Salary
Base: $18/hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Engaging and informative tours
Highest service and professionalism standards
Visitor safety
Accurate facts and storytelling
Exceptional customer service
Communicate via 2-way radio
Nice-to-have
Positive team-oriented attitude
Memorize scripted tour facts
Ticketmaster Host experience
Bilingual skills
Key Requirements
Ability to communicate effectively with groups
Relevant customer service experience
Excellent interpersonal and guest engagement skills