It Contractor

Opendoor Technologies

Tempe, Arizona, US
Compensation: $40-45ph; bonus/equity: not specifie...
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5+ years hands-on it support experience
Macos and windows endpoint troubleshooting
Mdm platform experience (jamf or intune)
** Opendoor Technologies is seeking an IT Contractor to provide first-class technical support for its offices in Tempe and Phoenix, Arizona. The role involves troubleshooting hardware and software issues, supporting onboarding and offboarding processes, and maintaining office technology, with a strong emphasis on customer service. **

Job Summary

  • Opendoor is transforming the real estate experience by providing reliable technology to power life's progress.
  • The role involves delivering in-person walk-up support and remote assistance for employees in Tempe and Phoenix.
  • Candidates must own the ticket lifecycle within an ITSM tool while meeting strict SLAs and CSAT goals.

Matching Summary

Match Score: 75

** Opendoor Technologies is seeking an IT Contractor to provide first-class technical support for its offices in Tempe and Phoenix, Arizona. The role involves troubleshooting hardware and software issues, supporting onboarding and offboarding processes, and maintaining office technology, with a strong emphasis on customer service. **

Salary

Compensation: $40-45/hr; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5+ years hands-on IT support experience
  • macOS and Windows endpoint troubleshooting
  • MDM platform experience (Jamf or Intune)
  • Okta identity and access management
  • Google Workspace and Microsoft 365 proficiency

Nice-to-have

  • Experience supporting hybrid multi-location offices
  • Fast-growing tech company environment background
  • High-volume IT support metrics track record
  • A/V platform setup expertise (Zoom/Teams Rooms)

Key Requirements

  • Minimum 5 years of corporate IT support experience
  • Ability to lift and move equipment up to 40 lbs
  • Strong communication skills for explaining technical issues

Work Rights

Not specified

Tailored Resume

Cover Letter