The role is accountable for system reliability, data quality, and user adoption across assigned markets to ensure compliant CRM use
Job Summary
The role is accountable for system reliability, data quality, and user adoption across assigned markets to ensure compliant CRM use.
The specialist coordinates cross-market SFE cycles including segmentation, targeting, and incentive guardrails while maintaining governance frameworks.
Candidates must possess strong stakeholder management skills to partner with commercial teams and translate business needs into practical solutions.
Matching Summary
The role is accountable for system reliability, data quality, and user adoption across assigned markets to ensure compliant CRM use.
Skills & Requirements
Must-have
CRM administration experience
Sales Force Effectiveness cycles
Data governance and quality
Stakeholder management skills
Multi-country coordination
Nice-to-have
Biopharmaceutical industry background
Continuous process improvement mindset
Coaching and analytical focus
MarTech certification preferred
Omnichannel workflow knowledge
Key Requirements
Degree in Business, Marketing, IT, or Data Analytics
Proven CRM administration experience (e.g., Salesforce or Veeva)
Experience in commercial operations or MarTech roles