Customer Service - Donor Support Technician

CSL Ltd

Americas, GA, United States
**
High school diploma or equivalent
Three months medical experience
Basic math calculation skills
** CSL Ltd is seeking a Customer Service - Donor Support Technician for its plasma donation centers. The role involves preparing donors and equipment for the pheresis process, monitoring donors during the procedure, and ensuring compliance with safety and operational protocols. **

Job Summary

  • The role involves preparing donors and equipment for the pheresis process while monitoring the procedure for any adverse reactions.
  • Employees must accurately record donor data and incidents using a Personal Digital Assistant in compliance with Standard Operating Procedures.
  • CSL Plasma operates one of the world's largest plasma donation networks dedicated to manufacturing lifesaving therapies globally.

Matching Summary

Match Score: 75

** CSL Ltd is seeking a Customer Service - Donor Support Technician for its plasma donation centers. The role involves preparing donors and equipment for the pheresis process, monitoring donors during the procedure, and ensuring compliance with safety and operational protocols. **

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Three months medical experience
  • Basic math calculation skills
  • PDA device usage for recording
  • Adherence to HSE and OSHA policies

Nice-to-have

  • Bilingual communication skills
  • Cross-training capability
  • Strong attention to detail
  • Team collaboration abilities

Key Requirements

  • High school diploma required
  • Minimum 3 months work experience
  • Ability to perform basic math calculations

Work Rights

Not specified

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