End User Services Engineer

WPP

Prague, Czechia
On-site
Level 1 and 2 incident management
On-site support services
Av equipment support
Deliver world class, on-site support services to WPP employees, agencies, and visiting clients

Job Summary

  • Deliver world class, on-site support services to WPP employees, agencies, and visiting clients.
  • Onboarding and offboarding of new and departing employees, including user account administration and asset management.
  • Act as the primary point of contact for AV support in meeting rooms within the Czechia WPP building.

Matching Summary

Deliver world class, on-site support services to WPP employees, agencies, and visiting clients.

Skills & Requirements

Must-have

  • Level 1 and 2 incident management
  • On-site support services
  • AV equipment support
  • User account administration
  • IT asset management
  • Troubleshooting IT equipment

Nice-to-have

  • Customer-centred culture
  • Empower end users
  • Continuous learning
  • Collaboration with business users

Key Requirements

  • 3 – 5 years in IT help desk / desk side
  • On-site role
  • Work in Czechia

Work Rights

Not specified

Tailored Resume

Cover Letter