Client Success Manager, Ondemand

Fidelity National Information Services

Multiple Locations
Base: $0.00 - $999,999,999.00; bonus/equity: not s...
Not specified (assumed hybrid based on industry norms)
Client success management
Cross-functional collaboration
Data analysis and reporting tools
Fidelity National Information Services is seeking a Client Success Manager to enhance client experiences through scalable support within the fintech sector. The role involves acting as a trusted advisor, managing a diverse client base, and collaborating cross-functionally to ensure clients derive maximum value from FIS solutions

Job Summary

  • The On Demand Client Success Manager plays a critical role in helping clients realize value from FIS solutions through a scaled, on demand engagement model.
  • The role involves managing a scaled portfolio of clients, prioritizing engagement based on client needs, health indicators, and business impact while collaborating closely with Sales, Product, Support, and Professional Services.
  • FIS offers a collaborative and inclusive work environment with continuous learning opportunities and competitive salary and benefits.

Matching Summary

Match Score: 85

Fidelity National Information Services is seeking a Client Success Manager to enhance client experiences through scalable support within the fintech sector. The role involves acting as a trusted advisor, managing a diverse client base, and collaborating cross-functionally to ensure clients derive maximum value from FIS solutions.

Salary

Base: $0.00 - $999,999,999.00; Bonus/Equity: Not specified; Benefits: Competitive salary and comprehensive benefits

Skills & Requirements

Must-have

  • Client Success Management
  • Cross-functional collaboration
  • Data analysis and reporting tools
  • Managing multiple client interactions
  • Outcome focused client engagement

Nice-to-have

  • Strong communication and presentation skills
  • Experience in financial services or fintech
  • Collaborative and inclusive work environment
  • Continuous learning and development opportunities

Key Requirements

  • 5–7 years client facing experience
  • Bachelor’s degree or equivalent experience
  • Experience with data and reporting tools
  • Experience in financial services or fintech preferred

Work Rights

Not specified

Tailored Resume

Cover Letter