Front Desk Receptionist

Four Seasons Hotels & Resorts

Seattle, United States
Base: $25.24ph; bonus/equity: upsell commissions a...
Guest registration and check-out
Handling payments and transactions
Providing city attraction information
The Front Desk Agent welcomes and registers guests, establishes credit/payment, explains accommodations, and demonstrates knowledge of city attractions and activities

Job Summary

  • The Front Desk Agent welcomes and registers guests, establishes credit/payment, explains accommodations, and demonstrates knowledge of city attractions and activities.
  • This role involves covering two nights of Overnight Relief and three shifts during the daytime hours, reporting to the Front Office management team.
  • Benefits include competitive hourly pay with upsell commissions, paid time off, comprehensive insurance, retirement savings plan with match, and employee discounts.

Matching Summary

The Front Desk Agent welcomes and registers guests, establishes credit/payment, explains accommodations, and demonstrates knowledge of city attractions and activities.

Salary

Base: $25.24/hour; Bonus/Equity: upsell commissions as applicable; Benefits: Medical, Dental, & Vision Insurance, 401K, PTO, Paid Holidays, etc.

Skills & Requirements

Must-have

  • Guest registration and check-out
  • Handling payments and transactions
  • Providing city attraction information
  • Maximizing guest in-house experience

Nice-to-have

  • Genuine heart and passion for service
  • Professional and harmonious work ethic
  • Enthusiastic about creating experiences

Key Requirements

  • U.S. work authorization required
  • Experience in luxury hotel Front Office/Concierge/Guest Services
  • Knowledge of city attractions and restaurants
  • Ability to multi-task in high-volume environment
  • Excellent written and verbal grammar

Work Rights

U.S. work authorization required

Tailored Resume

Cover Letter