Senior Specialist - Telecommunications

Marsh

Melbourne, Australia
Hybrid
Extensive telecommunications experience
Sip isdn sbc configuration expertise
Servicenow itsm platform proficiency
This role involves leading Move/Add/Changes for telecommunications and conferencing systems to minimize service disruption

Job Summary

  • This role involves leading Move/Add/Changes for telecommunications and conferencing systems to minimize service disruption.
  • Candidates will mentor junior engineers and drive continuous improvement in ITSM processes using ServiceNow.
  • The position requires working at least three days a week in the office within a hybrid model based in Melbourne or Sydney.

Matching Summary

This role involves leading Move/Add/Changes for telecommunications and conferencing systems to minimize service disruption.

Skills & Requirements

Must-have

  • Extensive telecommunications experience
  • SIP ISDN SBC configuration expertise
  • ServiceNow ITSM platform proficiency
  • Advanced troubleshooting skills
  • Vendor relationship management

Nice-to-have

  • Python or PowerShell scripting experience
  • ITIL certification knowledge
  • Network security principles understanding
  • Cross-functional project management
  • Cloud communications background

Key Requirements

  • Appropriate approval to work in Australia
  • Criminal and bankruptcy check clearance
  • Deep expertise in AudioCodes or Cisco platforms

Work Rights

Must have appropriate approval to work in Australia

Tailored Resume

Cover Letter