It Digital Workplace Support Technician

Essity

Stockholm, Stockholm County, Sweden
It service management platform expertise
Technical issue diagnosis and resolution
User provisioning and access management
As an IT Digital Workplace Support Technician, you will use your expertise to strengthen Essity’s modern workplace environment and ensure a seamless digital experience for employees

Job Summary

  • As an IT Digital Workplace Support Technician, you will use your expertise to strengthen Essity’s modern workplace environment and ensure a seamless digital experience for employees.
  • You will play an important role in maintaining high service levels, ensuring compliance, and supporting business continuity during critical incidents.
  • Working at Essity means a chance to improve well-being for people and opportunities to drive positive change for the society and the environment.

Matching Summary

As an IT Digital Workplace Support Technician, you will use your expertise to strengthen Essity’s modern workplace environment and ensure a seamless digital experience for employees.

Skills & Requirements

Must-have

  • IT service management platform expertise
  • Technical issue diagnosis and resolution
  • User provisioning and access management
  • Microsoft 365, Teams and OneDrive support
  • IT asset administration and lifecycle management
  • Incident ticket processing and ownership

Nice-to-have

  • Collaborative and service-minded attitude
  • Ability to work under pressure
  • Strong communication and social skills
  • Experience in global IT support
  • Customer oriented and self-driven
  • Mentoring colleagues

Key Requirements

  • Fluent in English and Swedish
  • Experience with IT Service Management tools
  • Knowledge of network and server principles
  • Understanding of IT security principles
  • Experience managing IT assets and licensing

Work Rights

Not specified

Tailored Resume

Cover Letter