Patient Service Representative Family Medicine

Wake Forest Health Network

Conover, North Carolina, USA
Pyy range $20.80 - $31.20; bonus/equity: not speci...
Patient demographic and insurance information
Verify insurance benefits
Collect patient out of pocket liability
Greets patients arriving for their appointments and monitors patient flow to ensure patients are cared for in the most efficient and courteous manner

Job Summary

  • Greets patients arriving for their appointments and monitors patient flow to ensure patients are cared for in the most efficient and courteous manner.
  • Verifies insurance benefits, obtains, calculates and collects the patient's out of pocket financial liability, and requests and collects past due and present balances or estimates due.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

Greets patients arriving for their appointments and monitors patient flow to ensure patients are cared for in the most efficient and courteous manner.

Salary

Pay Range $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • patient demographic and insurance information
  • verify insurance benefits
  • collect patient out of pocket liability
  • Microsoft Outlook, Word and Excel
  • handle sensitive and confidential information

Nice-to-have

  • problem solve in high stress area
  • work collaboratively with others
  • proactively communicates issues

Key Requirements

  • High school diploma or GED required
  • Patient access experience preferred
  • Insurance verification experience preferred
  • Billing experience preferred
  • Certified medical assistant experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter