Travel Helpdesk Specialist - Robotics

ABB

Bangalore, India
Hybrid
Global point of contact
Travel inquiries and bookings
Issue resolution
The Travel Operations Helpdesk Specialist serves as the global point of contact for Robotics, handling travel inquiries, bookings, and issue resolution

Job Summary

  • The Travel Operations Helpdesk Specialist serves as the global point of contact for Robotics, handling travel inquiries, bookings, and issue resolution.
  • This role ensures a smooth travel experience by providing policy guidance, coordinating travel arrangements, resolving issues promptly, and maintaining compliance with corporate travel policies.
  • You will be mainly accountable for delivering T&E services in line with defined SOPs, policies, and SLAs, handling complex or escalated cases efficiently and ensuring high service quality.

Matching Summary

The Travel Operations Helpdesk Specialist serves as the global point of contact for Robotics, handling travel inquiries, bookings, and issue resolution.

Skills & Requirements

Must-have

  • global point of contact
  • travel inquiries and bookings
  • issue resolution
  • policy guidance
  • corporate travel policies
  • online booking tools support

Nice-to-have

  • customer-centric service approach
  • cultural awareness and sensitivity
  • understanding travel industry technologies

Key Requirements

  • 3-6 years in corporate travel management
  • travel technology operations experience
  • T&E services experience
  • handling escalations
  • Any bachelor’s degree in business

Work Rights

Not specified

Tailored Resume

Cover Letter