Agent De Réservations (h/f/nb)

Mama Shelter

Puteaux, France
On-site
Personalized and warm telephone reception
Fast email response time
Adherence to company pricing policy
Mama Shelter is seeking an Agent De Réservations to provide warm and personalized phone and email support to customers at their Puteaux location. Ideal candidates will have prior experience in reservations or customer service, and the role offers a vibrant work environment with various employee benefits

Job Summary

  • You will be the first point of contact for our clients, ensuring a personalized and warm telephone and email reception that reflects Mama's brand.
  • Your responsibilities include responding rapidly to emails, applying company pricing policy, and maintaining updated statistics for other departments.
  • Benefits include discounted rates at Mama Shelter hotels in Europe and other Ennismore Group properties, as well as Accor's All Heartist card perks.

Matching Summary

Match Score: 78

Mama Shelter is seeking an Agent De Réservations to provide warm and personalized phone and email support to customers at their Puteaux location. Ideal candidates will have prior experience in reservations or customer service, and the role offers a vibrant work environment with various employee benefits.

Skills & Requirements

Must-have

  • Personalized and warm telephone reception
  • Fast email response time
  • Adherence to company pricing policy
  • Team player
  • Positive attitude

Nice-to-have

  • Smiling voice
  • Experience in reservations or reception
  • Enthusiasm for lifestyle brands
  • Interest in urban refuges

Key Requirements

  • Previous experience in reservations or reception
  • Ability to work in France

Work Rights

Not specified

Tailored Resume

Cover Letter