Sales Support Representative - Jr - Albany, Ny

Stryker

Albany, NY, US
Base: $77,200.00 - $123,700.00; bonus/equity: bonu...
Independent technical support
Robotic product troubleshooting
Inventory and case preparation
You will provide independent technical support for both manual and robotic products, ensuring issues are resolved quickly and customers feel confident relying on you as a trusted resource

Job Summary

  • You will provide independent technical support for both manual and robotic products, ensuring issues are resolved quickly and customers feel confident relying on you as a trusted resource.
  • This role includes on-call responsibilities, including evenings, weekends, and holidays, to ensure consistent support and timely response to urgent technical needs.
  • Learn from and partner with Sales Representatives and Sales Managers to develop upselling and account management skills used inside the Operating Room.

Matching Summary

You will provide independent technical support for both manual and robotic products, ensuring issues are resolved quickly and customers feel confident relying on you as a trusted resource.

Salary

Base: $77,200.00 - $123,700.00; Bonus/Equity: bonus eligible; Benefits: benefits

Skills & Requirements

Must-have

  • Independent technical support
  • Robotic product troubleshooting
  • Inventory and case preparation
  • Customer relationship development
  • On-call responsibilities

Nice-to-have

  • Upselling strategies
  • Account management exposure
  • Stressful OR situations
  • Collaborate with sales team

Key Requirements

  • Mako Robot certification
  • 2 years Joint Replacement sales/clinical experience
  • Bachelor's degree with 4 years experience
  • Associate degree with 8 years experience
  • High school diploma with 10 years experience
  • Valid driver's license
  • Fluency in English

Work Rights

Not specified

Tailored Resume

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