Senior Technical Account Manager

Workday

Warsaw, Poland
Base: zł193,800 pln - zł290,600 pln; bonus/equity:...
Fully remote
7+ years in product support or consulting
5+ years managing complex saas solutions
Strong technical background in enterprise software
The role involves acting as a proactive primary point of contact and advocate for strategic customers within the Technical Account Management team

Job Summary

  • The role involves acting as a proactive primary point of contact and advocate for strategic customers within the Technical Account Management team.
  • Candidates must possess strong technical acumen to navigate challenges with large enterprise accounts while ensuring business objectives are aligned.
  • Workday offers a culture rooted in integrity and empathy, providing tools for growth and the trust to take risks in a flexible work environment.

Matching Summary

The role involves acting as a proactive primary point of contact and advocate for strategic customers within the Technical Account Management team.

Salary

Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options

Skills & Requirements

Must-have

  • 7+ years in product support or consulting
  • 5+ years managing complex SaaS solutions
  • Strong technical background in enterprise software
  • Experience with HCM, Payroll, or Financials modules
  • Proven ability to manage C-level stakeholder relationships

Nice-to-have

  • Fluency in German, French, or Spanish
  • Experience with Workday architecture specifically
  • History of successful issue resolution at executive levels
  • Ability to pilot new programs and drive continuous improvement
  • Willingness to travel up to 25% of the time

Key Requirements

  • BS or MS in Computer Science, MIS, or equivalent experience
  • 7+ years experience in B2B enterprise software support or consulting
  • 5+ years implementing or managing complex SaaS solutions
  • Fluent spoken and written English required

Work Rights

Not specified

Tailored Resume

Cover Letter