Sr Manager Field Services, Escalation Management

GEHC

Remote, United States
Base: $123,200.00-$184,800.00; bonus/equity: not s...
Fully remote
Leadership in technical support
Experience in radiology it
Process improvement skills
The Senior Manager will lead a team focused on customer-facing support services for radiology and cardiology IT solutions

Job Summary

  • The Senior Manager will lead a team focused on customer-facing support services for radiology and cardiology IT solutions.
  • This role enhances customer satisfaction by ensuring timely resolution of technical escalations.
  • GE HealthCare offers a competitive benefits package and a culture that fosters collaboration and support.

Matching Summary

The Senior Manager will lead a team focused on customer-facing support services for radiology and cardiology IT solutions.

Salary

Base: $123,200.00-$184,800.00; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Leadership in technical support
  • Experience in radiology IT
  • Process improvement skills

Nice-to-have

  • Strong communication skills
  • Servant leadership style
  • Project management experience

Key Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 2 years in support services
  • Willingness to travel up to 25%

Work Rights

Not specified

Tailored Resume

Cover Letter