As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Lismore & Kyogle Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
We’re interested in hearing from people who have experience in delivering exceptional customer service ideally in financial services, retail or hospitality.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Financial Health Checks
In-branch technology demonstration
Problem solving and effective solutions
Nice-to-have
Act with integrity
Customer at the centre
Busy and commercially driven environment
Genuine interest in career growth
Key Requirements
Experience in financial services, retail or hospitality