Software Platform Support Engineer - Gpu Cloud

NVIDIA

Base: 76,000 usd - 126,500 usd for level 2; bonus/...
Not specified
Experience with cloud-based deployments
Strong troubleshooting skills
Knowledge of linux environments
NVIDIA is seeking a Software Platform Support Engineer for its DGX Cloud organization, responsible for providing Tier 1 support for cloud platforms, enhancing operational workflows, and assisting internal customers with troubleshooting. The ideal candidate should have experience with cloud deployments, Linux, and a strong foundation in customer support, while familiarity with MLOps and GPU workloads is a plus

Job Summary

  • The NVIDIA DGX Cloud organization is looking for passionate software support engineers to partner closely with our internal customers.
  • You will assist users in troubleshooting issues and create documentation to enhance user experience.
  • Your support will help shape our platform and improve operational workflows.

Matching Summary

Match Score: 85

NVIDIA is seeking a Software Platform Support Engineer for its DGX Cloud organization, responsible for providing Tier 1 support for cloud platforms, enhancing operational workflows, and assisting internal customers with troubleshooting. The ideal candidate should have experience with cloud deployments, Linux, and a strong foundation in customer support, while familiarity with MLOps and GPU workloads is a plus.

Salary

Base: 76,000 USD - 126,500 USD for Level 2; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Experience with cloud-based deployments
  • Strong troubleshooting skills
  • Knowledge of Linux environments

Nice-to-have

  • Experience with MLOps workflows
  • Familiarity with GPU workloads
  • Strong organizational skills

Key Requirements

  • BS/MS degree in Computer Science or related areas
  • 2+ years of experience with distributed software systems
  • Experience with Kubernetes, AWS, Azure, OCI, and GCP

Work Rights

Not specified

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