Base: $43,923 - $46,000; bonus/equity: not specifi...
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Help desk ticketing system
Troubleshoot and resolve issues
Maintain technology equipment and software
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The University of Arkansas is seeking a Technology Support Specialist to provide IT support and maintain technology systems for its Global Campus. The role requires a combination of technical expertise and customer service skills, with a focus on troubleshooting and resolving issues reported by end users.
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Job Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
This position also acts as a backup to the building support specialist for basic building duties and securing the building at the end of the business day.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
Matching Summary
Match Score: 75
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The University of Arkansas is seeking a Technology Support Specialist to provide IT support and maintain technology systems for its Global Campus. The role requires a combination of technical expertise and customer service skills, with a focus on troubleshooting and resolving issues reported by end users.
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Salary
Base: $43,923 - $46,000; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Help Desk ticketing system
troubleshoot and resolve issues
maintain technology equipment and software
Nice-to-have
excellent interpersonal and customer service skills
collaborative in a fast-paced environment
support for Global Campus meeting rooms
Key Requirements
Bachelor's degree in computer science or related field
At least one year of computer support experience
At least five years of computer support experience