Customer Service Representative - Team Lead

Cloudmed

Kyle, TX, United States
Base: $18.08 - $25.25 ph; bonus/equity: not specif...
Answer phones and work on computers
Collect patient and insurance information
Work across multiple screens and programs
As our Customer Service Representative, you’ll work to help our patients check into the hospital, answering questions during registration and building trust by collecting information accurately and listening with compassion

Job Summary

  • As our Customer Service Representative, you’ll work to help our patients check into the hospital, answering questions during registration and building trust by collecting information accurately and listening with compassion.
  • To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones.
  • On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Matching Summary

As our Customer Service Representative, you’ll work to help our patients check into the hospital, answering questions during registration and building trust by collecting information accurately and listening with compassion.

Salary

Base: $18.08 - $25.25 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Answer phones and work on computers
  • Collect patient and insurance information
  • Work across multiple screens and programs
  • Fast-paced work environment
  • Listen with compassion and ease anxiety

Nice-to-have

  • Quick study with technology
  • Build rapport in real time
  • Expect the unexpected
  • Contribute, think boldly, create meaningful work

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • 1 year medical environment experience
  • Up to date on all vaccinations
  • Pass a drug test
  • Pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter