Soporte Exchange Nivel 1 (en Sitio, Apodaca)

DXC Technology Australia & New Zealand

Apodaca, Nuevo León, México
Exchange online support
Exchange server on-premises support
Mailbox management
This role focuses on providing first-level technical support for email environments, both in Exchange Online (Office 365) and Exchange Server On-Premises

Job Summary

  • This role focuses on providing first-level technical support for email environments, both in Exchange Online (Office 365) and Exchange Server On-Premises.
  • The person will be responsible for basic mailbox management, diagnosing common problems, and using tools for tracking and resolving incidents related to email delivery and authentication.
  • DXC is a preferred employer with strong values, promoting a culture of inclusion, belonging, and corporate responsibility, dedicated to inspiring and caring for its people.

Matching Summary

This role focuses on providing first-level technical support for email environments, both in Exchange Online (Office 365) and Exchange Server On-Premises.

Skills & Requirements

Must-have

  • Exchange Online support
  • Exchange Server On-Premises support
  • mailbox management
  • message tracing
  • Outlook troubleshooting
  • DNS for email

Nice-to-have

  • teamwork and communication
  • detail-oriented
  • continuous improvement
  • basic security knowledge

Key Requirements

  • Titulado con cédula
  • Availability for 3 shifts and weekends
  • Basic knowledge of email protocols
  • Basic experience in Exchange Admin Center

Work Rights

Not specified

Tailored Resume

Cover Letter