Customer Service Agent -road Imports

DSV Panalpina AS

Purfleet, United Kingdom
On-site
Import shipments and customer services
Communicate with dsv depots across uk and europe
Receive bookings via online platform or email
DSV Panalpina AS is seeking a Customer Service Agent for their Road Imports team in Purfleet, UK. The role focuses on managing import shipments, ensuring compliance with customer requirements, and effective communication with various teams, while offering competitive benefits and a chance for career growth within a global logistics leader

Job Summary

  • You will be dealing with import shipments and import customer services, for general accounts and larger key account customers.
  • Arrange shipments from Europe to UK based customers, by use of the existing DSV road-freight and distribution network across Europe.
  • Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.

Matching Summary

Match Score: 85

DSV Panalpina AS is seeking a Customer Service Agent for their Road Imports team in Purfleet, UK. The role focuses on managing import shipments, ensuring compliance with customer requirements, and effective communication with various teams, while offering competitive benefits and a chance for career growth within a global logistics leader.

Skills & Requirements

Must-have

  • Import shipments and customer services
  • Communicate with DSV depots across UK and Europe
  • Receive bookings via online platform or email
  • Instruct UK Warehouse and Distribution teams
  • Ensure legislative compliance and operational procedures

Nice-to-have

  • Positive outlook and focus on job quality
  • Self-driven with good attention to detail

Key Requirements

  • Experience in imports/exports highly advantageous
  • Excellent organisation skills
  • Effective communication skills
  • Ability to work under pressure

Work Rights

Not specified

Tailored Resume

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