This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services
Job Summary
This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services.
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
In case you are selected for a Content Moderator role, please note that the nature of the job will include accessing explicit content that includes text, picture, video etc.
Matching Summary
This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services.
Skills & Requirements
Must-have
customer service orientation
strong computer navigation skills
effective communication skills
attention to detail
multi-tasking ability
problem-solving skills
Nice-to-have
demonstrate empathy
maintain pleasant tone
adapt to changes quickly
work as a team member
Key Requirements
Graduate / Undergraduate in any discipline
Ability to rotate shifts
Content Moderator role requires reviewing explicit content