Customer Service Fixed Term Contract(till End Of The Year)

IDEMIA

Milan, Italy
On-site
Order and logistic process management
Customer contract execution
Banking customer portfolio management
Support the Customer Service Team until the end of the year to assure the whole order and logistic process from the Client order specification till the delivery to the Service Center

Job Summary

  • Support the Customer Service Team until the end of the year to assure the whole order and logistic process from the Client order specification till the delivery to the Service Center.
  • Manage a portfolio of banking customers, executing customer contracts and maximizing customer satisfaction.
  • Communicate customer requirements throughout IDEMIA departments and lead communication with manufacturing sites.

Matching Summary

Support the Customer Service Team until the end of the year to assure the whole order and logistic process from the Client order specification till the delivery to the Service Center.

Skills & Requirements

Must-have

  • Order and logistic process management
  • Customer contract execution
  • Banking customer portfolio management
  • Internal and external communication
  • Accurate and timely data entry

Nice-to-have

  • Curious, trusted, caring, daring, together values
  • Strong relationship building skills
  • Team-player mindset

Key Requirements

  • Italian and English business levels
  • Experience building strong customer relationships
  • Experience in banking industry or relevant field

Work Rights

Not specified

Tailored Resume

Cover Letter