Bdc Manager

Toyota of Downtown LA

Los Angeles, CA, US
Base: $70,304.00 to $140,000.00; bonus/equity: not...
Bilingual spanish fluency required
Customer service management experience
Crm process installation and training
The role involves leading the customer relations process by installing and training approved CRM protocols

Job Summary

  • The role involves leading the customer relations process by installing and training approved CRM protocols.
  • Candidates must be bilingual and fluent in Spanish to effectively communicate with a diverse customer base.
  • The position offers competitive pay ranging from $70,304.00 to $140,000.00 along with comprehensive benefits including health insurance and 401(k).

Matching Summary

The role involves leading the customer relations process by installing and training approved CRM protocols.

Salary

Base: $70,304.00 to $140,000.00; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, 401(k)

Skills & Requirements

Must-have

  • Bilingual Spanish fluency required
  • Customer service management experience
  • CRM process installation and training
  • Database creation for retention
  • Product knowledge of sales pricing

Nice-to-have

  • Ability to present information clearly
  • Teaching skills for team development
  • Basic computer proficiency
  • Leadership in fast-paced environment

Key Requirements

  • Previous customer service management experience
  • Must be bilingual and fluent in Spanish
  • Basic computer skills required

Work Rights

Not specified

Tailored Resume

Cover Letter