Patient Access Coordinator I / Emergency Department - Ahn Forbes Hospital - Part Time (rotating Shift)
Highmark Health
Not specified, Not specified, US
Patient identification and registration
Financial clearance and authorization
Payment collection and reconciliation
Creates the first impression of Allegheny Health Network’s (AHN) services to patients, families, and other external customers upon arrival
Job Summary
Creates the first impression of Allegheny Health Network’s (AHN) services to patients, families, and other external customers upon arrival.
Completes one or more of the following processes (proper patient identification, scheduling, registration, financial clearance, authorization and referral validation, creates estimate, and payment collection when applicable).
Displays a strong attention to detail, excellent communication skills, empathy, and compassion for patients and their families.
Matching Summary
Creates the first impression of Allegheny Health Network’s (AHN) services to patients, families, and other external customers upon arrival.
Skills & Requirements
Must-have
Patient identification and registration
Financial clearance and authorization
Payment collection and reconciliation
Adherence to EMTALA guidelines
Work swiftly under pressure
Provide positive patient experience
Nice-to-have
Empathy and compassion
Collaborative work environment
Innovative performance enhancement
Key Requirements
High School/GED or 1-3 months related experience
One year related experience
Experience operating a PC and using software applications