Patient Service Representative (psr) - Sykes Clinic (chicago)
Advocate Health
Chicago, IL, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
The role involves providing efficient, high-quality service to patients by registering them, verifying insurance, and scheduling appointments
Job Summary
The role involves providing efficient, high-quality service to patients by registering them, verifying insurance, and scheduling appointments.
Employees must handle multiple incoming telephone lines, resolve billing and referral queries, and maintain strict confidentiality of patient records.
Advocate Health offers a comprehensive suite of benefits including health insurance, retirement plans, paid time off, and educational assistance.
Matching Summary
The role involves providing efficient, high-quality service to patients by registering them, verifying insurance, and scheduling appointments.
Salary
Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including medical, dental, vision, retirement match, and PTO
Skills & Requirements
Must-have
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
CRT/PC experience in customer service
Ability to lift up to 35 pounds
Nice-to-have
Working knowledge of eClinicalWorks system
Strong communication skills
Problem-solving abilities for complex issues
Ability to work in high volume environment
Key Requirements
High school diploma or equivalent
One to two years related customer service experience