Customer Service Tech-east Ia

D.R. Horton

Iowa City, Iowa, US
Base: $45,000-$51,000; bonus/equity: not specified...
**
Three or more years related experience
Valid driver's license and reliable vehicle
Ability to lift and move up to 50 pounds
** D.R. Horton is seeking a Customer Service Technician for their Iowa City location, focusing on maintaining customer satisfaction through efficient handling of warranty requests and repairs. The ideal candidate should possess experience in carpentry and home repairs, along with strong communication skills. **

Job Summary

  • The primary goal is to maintain an elevated level of customer satisfaction among homeowners by facilitating all warranty requests.
  • The role involves performing necessary repairs such as carpentry, drywall, texture repair, and painting while scheduling subcontractors.
  • D.R. Horton offers an excellent benefits package including medical, dental, vision, 401(K), and employee stock purchase plans.

Matching Summary

Match Score: 75

** D.R. Horton is seeking a Customer Service Technician for their Iowa City location, focusing on maintaining customer satisfaction through efficient handling of warranty requests and repairs. The ideal candidate should possess experience in carpentry and home repairs, along with strong communication skills. **

Salary

Base: $45,000-$51,000; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(K), Stock Purchase Plan

Skills & Requirements

Must-have

  • Three or more years related experience
  • Valid driver's license and reliable vehicle
  • Ability to lift and move up to 50 pounds
  • Proficiency with MS Office and warranty applications

Nice-to-have

  • Prior customer service experience
  • Experience with minor electrical plumbing HVAC repair
  • Ability to work overtime and travel overnight

Key Requirements

  • High school diploma or GED
  • Three or more years of carpentry and repair experience
  • Must have a vehicle capable of carrying supplies

Work Rights

Not specified

Tailored Resume

Cover Letter