Service Design & Delivery

ioh.co.id

ID
On-site
Holistic service design strategy
User-centric design principles
End-to-end delivery management
Lead the development of a holistic service design strategy for the AI platform, ensuring a seamless, intuitive, and valuable end-user experience across all products

Job Summary

  • Lead the development of a holistic service design strategy for the AI platform, ensuring a seamless, intuitive, and valuable end-user experience across all products.
  • Oversee the entire delivery lifecycle, from initial planning and architectural design through to execution, testing, deployment, and post-launch support.
  • Act as the primary liaison between Product Management, Engineering, Data Science, and other key business units to ensure strategic alignment and frictionless execution.

Matching Summary

Lead the development of a holistic service design strategy for the AI platform, ensuring a seamless, intuitive, and valuable end-user experience across all products.

Skills & Requirements

Must-have

  • holistic service design strategy
  • user-centric design principles
  • end-to-end delivery management
  • robust project management methodologies
  • cross-functional orchestration
  • quality and architectural governance

Nice-to-have

  • seamless intuitive valuable end-user experience
  • frictionless execution
  • future business growth

Key Requirements

  • Agile Scrum Kanban methodologies

Work Rights

Not specified

Tailored Resume

Cover Letter