CommBank is seeking a part-time Customer Banking Specialist Relief for their Lake Haven branch, responsible for delivering exceptional customer service and handling various banking transactions. The ideal candidate should have a passion for customer service, excellent communication skills, and the ability to work in a fast-paced retail environment
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As a Customer Banking Specialist Relief in our Lake Haven Branch, you will deliver a seamless experience by responding to customers’ transactional banking needs.
We’re interested in hearing from people who have a genuine passion for Customer Service and are looking to kick-start your career in Banking with this entry-level position.
Matching Summary
Match Score: 85
CommBank is seeking a part-time Customer Banking Specialist Relief for their Lake Haven branch, responsible for delivering exceptional customer service and handling various banking transactions. The ideal candidate should have a passion for customer service, excellent communication skills, and the ability to work in a fast-paced retail environment.
Skills & Requirements
Must-have
Respond to transactional banking needs
Process deposits, withdrawals, and transfers
Conduct financial health checks
Assist with cash handling and ATM procedures
Educate customers on digital banking
Follow bank processes and procedures
Handle customer enquiries and maintain accounts
Nice-to-have
Passion for customer service
Interest in improving financial wellbeing
Ability to ask the right questions
Excellent communication skills
Collaborative culture
Work in a busy retail environment
See the big picture for customers
Key Requirements
Entry-level position
Must be able to cover predetermined roster
Must be able to work 11:00am - 4:00pm Monday - Friday