Ux Service Designer

DXC Technology

Base: $95,900 - $178,100; bonus/equity: not specif...
Service blueprints and journey maps
Ecosystem mapping and process modeling
Qualitative research and stakeholder interviews
Develop cross-product partnership with product managers, product owners, and product designers and a “teaming” model to engage across these roles

Job Summary

  • Develop cross-product partnership with product managers, product owners, and product designers and a “teaming” model to engage across these roles.
  • Conduct qualitative research, stakeholder interviews, and contextual inquiry to understand customer needs and operational constraints.
  • DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

Matching Summary

Develop cross-product partnership with product managers, product owners, and product designers and a “teaming” model to engage across these roles.

Salary

Base: $95,900 - $178,100; Bonus/Equity: Not specified; Benefits: Comprehensive, flexible, and competitive benefits program

Skills & Requirements

Must-have

  • Service blueprints and journey maps
  • Ecosystem mapping and process modeling
  • Qualitative research and stakeholder interviews
  • Cross-functional collaboration
  • Workshop facilitation and co-creation

Nice-to-have

  • Customer centricity and continuous improvement
  • Design thinking champion
  • Experience standards development

Key Requirements

  • Experience in service design, UX design, experience architecture
  • Strong portfolio demonstrating service blueprints, journey maps
  • Proficiency in service design methods
  • Ability to synthesize research findings
  • Excellent communication and visualization skills
  • Comfortable working in ambiguous, multi-team environments
  • Experience collaborating with product, design, engineering, and operational stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter