Functional Lead

108

Melbourne, VIC, Australia
Hybrid
10+ years fsm product leadership experience
Deep expertise in servicenow or oracle fsm
Strong understanding of api integrations and error handling
The role involves owning the functional strategy, roadmap, and architecture for the enterprise Field Service Management platform

Job Summary

  • The role involves owning the functional strategy, roadmap, and architecture for the enterprise Field Service Management platform.
  • Candidates must be Australian citizens with over 10 years of experience in FSM product leadership and enterprise application support.
  • The company offers genuine hybrid flexibility, national career pathways, and discounts from major retail partners.

Matching Summary

The role involves owning the functional strategy, roadmap, and architecture for the enterprise Field Service Management platform.

Skills & Requirements

Must-have

  • 10+ years FSM product leadership experience
  • Deep expertise in ServiceNow or Oracle FSM
  • Strong understanding of API integrations and error handling
  • Proven leadership in BAU operations and project delivery
  • Australian Citizenship required

Nice-to-have

  • Experience in Defence, Telco, Transport or Utilities sectors
  • Agile or project management certifications
  • Degree in IT, engineering, or business
  • High-service mindset for internal customers
  • Ability to influence outcomes in a matrix environment

Key Requirements

  • Australian Citizenship (mandatory)
  • 10+ years experience in FSM functional leadership
  • Degree in IT, engineering, or business (or equivalent)

Work Rights

Must have Australian citizenship

Tailored Resume

Cover Letter