The role involves resolving routine and complex client service issues regarding trade analysis, margin calculations, and platform operations
Job Summary
The role involves resolving routine and complex client service issues regarding trade analysis, margin calculations, and platform operations.
Interactive Brokers is recognized as the #1 online broker by Barron's for six consecutive years and offers a competitive remuneration package.
This hybrid position requires collaboration with local and international teams in Client Service, Programming, Clearing, Cashiering, and Compliance.
Matching Summary
The role involves resolving routine and complex client service issues regarding trade analysis, margin calculations, and platform operations.
Salary
Competitive remuneration; Health, dental, disability and life insurance with 100% premiums covered; Company RSP contribution matching and Stock incentive plan
Skills & Requirements
Must-have
Bilingual English and French fluency
Two years global financial institution experience
Knowledge of exchange operations and regulations
Understanding of margin methodologies and commission structures
Experience with equities options futures FX fixed income
Nice-to-have
Analytical and critical thinking mindset
Ability to work independently under stress
Strong collaboration across international teams
Self-motivated with minimal supervision needs
Outstanding organizational and time management skills
Key Requirements
Bachelor's or advanced degree required
Minimum two years experience at global financial institution
Working knowledge of execution platforms and rules
Excellent command of written and spoken English and French