Asesor De Atención A Estudiantes Y Padres De Familia

Tecnologico de Monterrey

San Luis Potosí, MX
On-site
Bachelor's degree required
Customer service experience
In-person campus attendance
The role involves providing exceptional in-person and email support to students, parents, alumni, and external stakeholders at the San Luis Potosí campus

Job Summary

  • The role involves providing exceptional in-person and email support to students, parents, alumni, and external stakeholders at the San Luis Potosí campus.
  • Key responsibilities include managing academic requests like transcripts, guiding administrative processes such as portal access, and assisting with course registration.
  • The position requires active participation in welcome events for preparatory and professional levels while offering orientation on institutional services.

Matching Summary

The role involves providing exceptional in-person and email support to students, parents, alumni, and external stakeholders at the San Luis Potosí campus.

Skills & Requirements

Must-have

  • Bachelor's degree required
  • Customer service experience
  • In-person campus attendance

Nice-to-have

  • Empathetic and proactive attitude
  • English language proficiency
  • Genuine service disposition

Key Requirements

  • Completed bachelor's degree (licenciatura)
  • Prior customer service experience
  • Internal candidate tenure of 12 months

Work Rights

Not specified

Tailored Resume

Cover Letter