Claims Analyst

Assurant Services Australia Pty Limited

Mexico City, Mexico
Competitive salary; + benefits included; not speci...
Advanced excel skills including pivot tables
Minimum 2 years experience in service areas
Experience with operational indicators analysis
The role involves analyzing processes to identify trends and opportunities for continuous improvement within the extended warranty sector

Job Summary

  • The role involves analyzing processes to identify trends and opportunities for continuous improvement within the extended warranty sector.
  • Candidates will be responsible for validating SLA compliance, detecting deviations, and proposing efficient operational solutions.
  • This position offers a hybrid work model in Mexico City with direct employment contracts and competitive compensation packages.

Matching Summary

The role involves analyzing processes to identify trends and opportunities for continuous improvement within the extended warranty sector.

Salary

Competitive salary; Additional benefits included; Not specified

Skills & Requirements

Must-have

  • Advanced Excel skills including pivot tables
  • Minimum 2 years experience in service areas
  • Experience with operational indicators analysis
  • SLA compliance validation and monitoring

Nice-to-have

  • Power BI knowledge for dashboard design
  • Analytical mindset focused on continuous improvement
  • Proactive approach to identifying trends
  • Strong focus on customer experience quality

Key Requirements

  • Completed university degree (Licenciatura)
  • Minimum 2 years experience in transnational service areas
  • Advanced proficiency in Excel formulas and data validation

Work Rights

Not specified

Tailored Resume

Cover Letter