Front Desk Associate

Williams Lea by RRD

Irvine, CA, United States
$21.00 / hour; not specified; medical, dental, + v...
On-site
Outstanding reception and concierge service
Handle client concerns and problem-solve
Communicate job or deadline issues
The Receptionist delivers exceptional customer service for our clients, leading employees and directing workflow for reception and concierge services

Job Summary

  • The Receptionist delivers exceptional customer service for our clients, leading employees and directing workflow for reception and concierge services.
  • Responsibilities include ensuring outstanding reception and concierge service, communicating job or deadline issues, and handling client concerns with problem-solving resolutions.
  • RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance, and other voluntary supplemental insurance coverages.

Matching Summary

The Receptionist delivers exceptional customer service for our clients, leading employees and directing workflow for reception and concierge services.

Salary

$21.00 / hour; Not specified; Medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

Skills & Requirements

Must-have

  • Outstanding reception and concierge service
  • Handle client concerns and problem-solve
  • Communicate job or deadline issues
  • Produce required reports on schedule
  • Oversee quality assurance process
  • Answer phone and distribute messages

Nice-to-have

  • Seamless and personal guest journey
  • Acquire extensive knowledge of premises
  • Professional presentation/appearance
  • Outgoing personality
  • Positive can-do attitude

Key Requirements

  • Minimum 3 years’ Concierge and/or reception experience
  • 1 year or more experience on blue-chip company reception
  • Intermediate Microsoft Office Word and Excel skills
  • Basic Microsoft PowerPoint skills
  • Knowledge of Cisco telephone system
  • Ability to lead others effectively

Work Rights

Not specified

Tailored Resume

Cover Letter