As the Customer Banking Specialist in our Hervey Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs
Job Summary
As the Customer Banking Specialist in our Hervey Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
Support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs.
Educate and demonstrate our in-branch technology and digital banking options to customers, problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture.
Matching Summary
As the Customer Banking Specialist in our Hervey Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
Skills & Requirements
Must-have
Exceptional customer service delivery
Articulate financial terms clearly
Ask questions find solutions
Champion processes and procedures
Work in a busy retail environment
Nice-to-have
Act with integrity
Place customer at the center
Genuine interest in career growth
Key Requirements
Experience in financial services retail or hospitality