Customer Service Specialist – Aftercare

Txcba

Onsite
Commercial lending operations experience
High attention to detail skills
Customer service and stakeholder management
You will be responsible for post settlement tasks relating to commercial loans including registration of security documents and management of paper security packets

Job Summary

  • You will be responsible for post settlement tasks relating to commercial loans including registration of security documents and management of paper security packets.
  • The team supports Business & Private Banking and Institutional Banking colleagues in delivering exceptional service to a wide range of customers including small businesses, franchises and large-scale corporate customers.
  • CommBank is committed to building a diverse and inclusive workforce and supports flexibility with at least half the time each month connecting in office.

Matching Summary

You will be responsible for post settlement tasks relating to commercial loans including registration of security documents and management of paper security packets.

Skills & Requirements

Must-have

  • Commercial lending operations experience
  • High attention to detail skills
  • Customer service and stakeholder management
  • Processing high-volume aftercare requests
  • Risk management and issue investigation

Nice-to-have

  • Continuous improvement mindset
  • Team oriented work ethic
  • Experience in fast-paced environment
  • Knowledge of home lending processes

Key Requirements

  • Experience in commercial or retail lending processes
  • Strong customer service experience
  • Ability to work in a fast-paced, high-volume environment

Work Rights

Not specified

Tailored Resume

Cover Letter