You'll play a key hands-on role in delivering the backend integrations, APIs, and platform capabilities that underpin a large-scale Contact Centre transformation across the Group
Job Summary
You'll play a key hands-on role in delivering the backend integrations, APIs, and platform capabilities that underpin a large-scale Contact Centre transformation across the Group.
You'll work on complex, high-impact systems that unify voice and messaging channels, integrate deeply with enterprise services, and support real-time, AI-driven agent assistance.
This role suits experienced engineers who enjoy solving ambiguous problems, working on emerging platforms, and delivering high-quality solutions in a regulated, enterprise environment.
Matching Summary
You'll play a key hands-on role in delivering the backend integrations, APIs, and platform capabilities that underpin a large-scale Contact Centre transformation across the Group.