Supplier Readiness Professional (b2b Customer Support)
Avetta
Calgary, Canada
Pyy rate: $20.00ph cad; bonus/equity: not specifie...
On-site
3-5 years supplier support experience
Saas or risk management environment knowledge
Advanced billing and compliance inquiry resolution
The Supplier Readiness Professional delivers specialized support to suppliers by resolving complex issues and ensuring compliance with internal and external standards
Job Summary
The Supplier Readiness Professional delivers specialized support to suppliers by resolving complex issues and ensuring compliance with internal and external standards.
This role requires managing advanced inquiries related to billing, audits, and onboarding while collaborating with cross-functional teams like Risk and QHSE.
Candidates must commit to 100% attendance for an 8-week training period starting June 8, 2026, followed by a hybrid work schedule.
Matching Summary
The Supplier Readiness Professional delivers specialized support to suppliers by resolving complex issues and ensuring compliance with internal and external standards.
Salary
Pay rate: $20.00/hour CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
3-5 years supplier support experience
SaaS or risk management environment knowledge
Advanced billing and compliance inquiry resolution
Subject matter expertise in Connect and Salesforce
Reliable and predictive attendance record
Nice-to-have
Experience mentoring or training peers
Strong communication skills for multiple priorities
Participation in process improvement initiatives
Key Requirements
3-5 years of experience in supplier support or compliance operations
Completion of skill-based routing certifications through onboarding programs
Ability to manage document review workflows independently