Service Manager-1

OCBC

Singapore, Singapore
Not specified
Excellent communication skills
Strong problem-solving skills
Customer-centric approach
The Service Manager-1 position at OCBC in Singapore seeks a Customer Service Officer to serve as the first point of contact for customers, addressing inquiries and providing solutions. The role emphasizes building trust and loyalty through proactive and empathetic customer engagement while supporting the bank's commitment to transformation and sustainability

Job Summary

  • As Singapore's longest established bank, we are dedicated to enabling individuals and businesses to achieve their aspirations.
  • You will have the opportunity to make a real difference in people's lives, building trust and loyalty with every interaction.
  • We offer competitive salaries and industry-leading learning and professional development opportunities.

Matching Summary

Match Score: 85

The Service Manager-1 position at OCBC in Singapore seeks a Customer Service Officer to serve as the first point of contact for customers, addressing inquiries and providing solutions. The role emphasizes building trust and loyalty through proactive and empathetic customer engagement while supporting the bank's commitment to transformation and sustainability.

Skills & Requirements

Must-have

  • Excellent communication skills
  • Strong problem-solving skills
  • Customer-centric approach

Nice-to-have

  • Empathetic and proactive attitude
  • Ability to work in fast-paced environment

Key Requirements

  • Degree or diploma in any field
  • Relevant customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter